If you live in Alberta or British Columbia, you might relate? I opened this virtual assistant at 19:15. Great service, eh? If you live elsewhere, I'm sure you have similar stories. I haven't used the Telus Babylon health services app, (and probably never will because, Telus) plus I'm hearing disturbing things.
P.S. As I write this, I am still on hold with Telus (1 hour, 13 minutes...). Why access Telus both online & via phone simultaneously? This isn't my first Telus rodeo.