going through the wash.
If you blur your eyes, that's me in Grade 4. I went through the wash. No big deal, right? We've all been through the wash at one point or another and another and maybe another too. But we're still here. Faded. Or pixelated. A little worn, but still here.
After several months working on another course, I have some time off. And I'm nearing the end of this Master's degree. So, for about three weeks, I am going to read (what I want). And write. And sleep late. And watch movies. And talk. And talk to myself. And walk. And laugh. And ponder the sky. And ski? And be silent. And be thankful. And be.
Thursday, December 20, 2018
Things that deserve the stink-eye:
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Friday, September 14, 2018
I'm not the only one?
Maybe there's a support group for people like us?
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Sunday, July 1, 2018
Ugh.
Ugh.
Yup. I drove away while still attached to the pump. Gassing up, I jumped back in my vehicle the other morning to resync my phone to the dashboard menu. It took about three minutes and during that time I forgot I was still attached so I drove away. When I heard a noise and noticed the gas pump nozzle hanging out of my vehicle, I experienced disbelief, belief, denial, disbelief, belief and a bowel movement pretty much simultaneously. Confused, I hopped out of my vehicle, checked the hose AND WHAT SORT OF TRICKERY IS THIS? The nozzle has a breakaway feature? And no damage to my vehicle? BLEEPING GENIUS. So I pushed the hose and the nozzle back together. BUT WAIT COULD IT POSSIBLY BE THIS SIMPLE?
I immediately entered the gas station and confessed, and then, like some sort of Dunning-Kruger effect ground zero, asked, "is it fixed then?" I will quote the response of the woman behind the counter.
"Ugh. No. It is NOT fixed. I will fix it. This happens. All. The. Time. Just go. Please go. We should really start charging for this. Ugh. It's okay. It's not that big of a deal. Just go. Just have a nice day."
Her admirable Canadian politeness training kicked in, but quite honestly, she did not give a shit about whether or not I would have a nice day. Nevertheless, I AM GRATEFUL FOR THIS GAS STATION MIRACLE.
One final caution: do not assume all pumps have this feature.
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Saturday, April 14, 2018
Sometimes you're the idiot, sometimes you're ALL the idiots.
Not long ago I quickly drove home at lunch to grab something. On the way out my back door, I must have pressed my vehicle's panic button on the fob but when I heard the noise I had no idea I was responsible. Shaking my head, I thought, some poor idiot pressed the panic button...don't they realize the neighbours have two little kids? Rounding the corner heading for my vehicle, I realized the poor idiot was me so I grabbed my keys to quickly press the panic button and deactivate the noise but what I didn't know was that I also had the keys to our other vehicle, also parked in our driveway and thus I activated another panic button. Wait, what?! With both the first and the second panic alarms now blaring alternately, several thoughts all at once:
- What is happening?
- Who is the other idiot?
- PANIC.
- Am I the other idiot? PANIC. Press ALL THE BUTTONS NOW.
- More PANIC.
- Am I both idiots? Press ALL THE BUTTONS AGAIN.
- It's like I'm 96 years-old.
- WHY WON'T IT STOP?
- WTF?
- I AM BOTH IDIOTS!
And then FINALLY, quiet. Ugh.
I wouldn't last 20 seconds in The Quiet Place.
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Saturday, April 7, 2018
Things one should never outgrow:
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Sunday, March 11, 2018
Things one should never outgrow:
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Friday, February 16, 2018
Dear Ford Canada,
Despite being assured during numerous phone-calls by your several customer service line representatives that a supervisor would return my call in two business days (didn't happen), by 7:00 p.m. (also didn't happen), and to quote "I guarantee that my supervisor will call you in the morning" (nope), I no longer want to talk to your supervisor. Why? Because I am willing to concede in this big corporation tactic I like to call the-customer-will-eventually-give-up game.
I write this open letter because as I grow older, I vow not to become a grumpy, bitter old man. Let me rephrase: I hope to grow old but I am actively working on preventing the bitterness that sometimes comes with age. I seek not to be a complainer. I do not have grudges I wish to nurture. I do not get offended by everything I disagree with. I recognize and am grateful for my privileges. Perhaps I'm stereotyping, but I want to age intentionally mindful that life is too fantastic and too enjoyable to waste time on being angry. Plus, like all of life's experiences, despite the wrongs, this one had some 'rights' too.
If it mattered to you then you might be pleased that one of the 'rights' included how I was treated by my local Ford dealership. When my 2013 vehicle went into the shop over a month ago for a new block heater, I expected to have it back in a day or two like every other time my vehicle has needed service. Great local service is one of the reasons my wife and I have purchased for each other and our family--and this fact surprised me when I did the math--eight Ford vehicles from my local dealership in the past 25 years. So, when I was told that a hose broke during the installation, I authorized a replacement, and here I am a month later still waiting for that hose. During that time, our local dealership has provided a courtesy car to us, but mostly I have been using my wife's vehicle (also a Ford) for the 2 hour commute I take for work sometimes three days weekly. She has been using the courtesy vehicle. Our local dealership is also installing better tires on the courtesy vehicle because (and I quote) "at no point in time do we want our customers in a non safe vehicle." Fist bump.
Anyway, after a month of searching for a part--apparently there were none in North America--I am told it is slowly making its way to Alberta. Is that little hose-r driving itself? Is it being transported by a donkey? (Oops, bitter moment.) Now remember my vehicle, a very common Ford Escape, is just barely five years old. And consider that some people might not even own their 2013s yet. How then could this part be so rare? About 2.5 weeks into this, I called your service line to beg someone to find another parts source. Nada.
Ok. Patience, right? Exactly. We all need patience. But after a month, I needed one of your Ford Canada supervisor to do four things:
- given the timeline, determine if there was any possible way this part could expedited,
- given my vehicle's relative newness, explain how this happened and hear what you might do to prevent it from happening to others/me again,
- and in doing so, apply the phrase customer service literally by acknowledging the situation deserves a little more finesse than just a patronizing first level phone interview,
- but first, RETURN THE PROMISED CALL.
But nope. No one called back. This kind of crap, Ford Canada (O you mighty corporation interested mostly in sales not service), is why I declare my defeat.
Sure, I explored other avenues. For example, I researched the woefully pitiful other contact information on your website essentially designed to undermine human contact. I took the surveys after I spoke to your customer service line operators but they informed me that the surveys were actually my opportunity to judge their phone skills, not assess the INCREDIBLE lack of follow up. (Oops, creeping into bitter again. Sorry.) And so I will continue to wait patiently and thus prevent the bitter-old-man-ness from clogging my veins.
Or...I suppose there are a few other things I could try including social media or perhaps sharing my struggles with Chev or Honda or Dodge or Toyota? But is the competition any different? Maybe it's time to find out? Another avenue is to never buy another Ford vehicle. We can always vote with our pocketbooks right? That is a tempting option, but honestly, my local Ford dealership has always been good to us. Whatever I do or do not do next, this experience reinforced, at least for me, that customer service is alive at local businesses, yet quite cremated at the Ford Canada Corporation.
In closing, I'd wish you a good day, but you aren't listening anyway. So instead, a good day to my readers. Do what you will with this info, my friends.
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Sunday, February 4, 2018
Being_Human?
Source, no changes |
I tend to think in stories and the best ones inhabit me, so
as I learn more about the digital humanities—like the fish gaining heightened
awareness about the water in which he swims—one story resonates. In “Men areDifferent,” Alan Bloch (1963) writes about a robot archeologist—an android
indistinguishable from humans—who tells about the shared history of robots and
humans and then describes his trip to a faraway planet where he encountered a
man, the last one in the universe. This lonely man “had forgotten how to talk”
but with time, the robot and the man learned to communicate. One day the man
complained of heat so the robot, inferring that the man’s thermostats were
faulty, turned him off by piercing his neck—the same method used to switch off
a robot—but alas, he could not get him “running” again. Soon this last man
weathered away to bones. A classic science fiction foreboding, elements in
Bloch’s tale align with my expanding knowledge and experience of the digital
humanities and, as an educator, studying this field awakens within me an
urgency for ongoing education, new literacies, and collaboration to foster a
more humanistic future for our society. As MIT Scholars Burdick, et al, (2012)
ask, what does it mean to be a human being in the networked information age? (p.
vii). We had better find out.
Although written in the 1960s, Bloch’s story echoes our
current digital reality. Almost everyone on Earth (myself included) is in what
feels like an benign relationship with a smart device, yet the power dynamics are
not reciprocal. For example, corporations like Facebook use us puppet-like as
“unpaid labour” (Berry & Fagerjord, 2017, p. 16) as they mine our online
practices for consumer trends and patterns. Each ‘like’ is data for them and
dopamine for us. How did we end up here? Technology and virtual reality pioneer
Jaron Lanier (2011) cautions, “[i]t is time to take stock” (p. 19), time to
expose the ways technological tools have evolved (or not) and critically
examine their effects on crowd behaviours, finance, research, culture, even
spirituality: “the deep meaning of personhood is being reduced by illusions of
bits” (Lanier, p. 19-20). Technology is accelerating rapid social change in how
we shop, engage with text, communicate, even fall in love. Amidst the knowledge
and skills required to navigate this rapid change and their underlying
mechanisms, how do we reinforce humanistic pursuits?
Taking stock means assessing our current situation, getting
educated, and acting on it in ways that advance epistemology, reasoning, and
practices. Although Bloch’s story fancies that technological
determinism—powered by artificial intelligence toward a dangerous endgame—is
inevitable, our global society can still influence and positively alter our
future if we embrace means and methods that seek to enlighten our technological
paths and the information it produces. We can continue to simply consume slick
technology for convenience, escapism, trolling—whatever ‘feels’ we seek—or we
can use these tools to enable an alternative: “we have to think about the
digital layers we are laying down now in order to benefit future generations”
and address important issues including “global warming… new energy … wars…
aging populations …basic business” (Lanier, 2011, p. 36). There is much to understand
about the digital underpinnings at play in our technology; Humanities-based
literacies will play a significant role worldwide. Burdick, et al (2012),
propose that “Digital humanities may well function as a core curriculum for the
21st century” (p. 5), one where we join forces as global stakeholders in
advancing fundamental human rights and values. This is critical given our
current environment. With something as simple as basic digital citizenship we
have leaders tweeting about the size of their nuclear buttons.
In Bloch’s story the robot-archaeologist acts as an
historian yet his worldview is dangerously one-sided. By nature, archeology
requires digging. Digital humanities provide a means to ‘dig’ into Lanier’s
“layers” and “structures” inherent in both the sciences and the humanities.
Rosenbloom (2012) highlights a need for “a form of methodological pluralism in
which multiple methods may be necessary to increase our understanding of
individual domains” (p. 223). This requires a new collaboration between the
humanities and the sciences, a return to a basic founding principle of the
digital Information Age: “[the Internet itself] provided a new model of how
people could communicate with each other, [and] changed the nature of
collaboration” (Lenier, et al, 1997, p. 7). Digital Humanities scholars, Berry
& Fagerjord (2017) also emphasize renewed and new forms of collaboration to
facilitate “both the ‘hack’ aspect of knowing how to use computers in
humanities scholarship, and the ‘yack’ aspect of knowing how to think about
what it is we are doing” (p. 1). Lanier (2010) likewise illustrates the
associated negative outcomes of a lack of collective, thoughtful reflection on
how to use technology nobly: “I fear we are beginning to design ourselves to
suit digital models of us, and I worry about a leaching of empathy and humanity
in the process” (p. 39).
Bloch’s robot-archeologist, certainly lacked the necessary
empathy and humanity, thus the tragic outcome. The story evokes the discord
between “machine” and mankind, what Rosenbloom (2012) refers to as the “uneasy
relationship between science and the humanities” (p. 220). If Bloch’s robot
represents science, and pathos for the last man represents the absence of
humanities, Bloch’s climax implies that we must better understand our
technological tools and their impact or, through ignorance and entropy, aid our
downfall. It is necessary to infuse a humanistic worldview in our approach to
technology or like the fate of Bloch’s last man see our values “weather away.”
But how? Through education and new literacies that combine the sciences and the
humanities and through shared goals. Without it, we will remain like
intellectuals feasting at a dinner party, armed with only perfunctory knowledge
about our food’s origins and thus continue take our feast for granted.
In Bloch’s story the robot and the man had to learn to
communicate with each other. Assuming mankind created the robot, how did they
lose a common language? At some historical point, one might hypothesize they
evolved to form differing networks. Using his treatise on our networked society
in the Information Age, Castells (2000) might also propose that one network had
switched off another it deemed no-longer compatible (p. 22). Castells (2000)
notes that “there is little chance of social change within a given network” (p.
22) except “to challenge the network from the outside and in fact destroy it by
building an alternative network around alternative values” (p. 16). Indeed.
This is key to our current story too. If we develop an alternative network
founded on technical literacy combined with humanities principles—such as
wisdom, philosophy, reasoning—we can foster a new discourse, one founded in
critical thinking intent on using powerful technological tools for greater
social stewardship: “Digital_Humanities…envisages the present era as one of
exceptional promise for the renewal of humanistic scholarship and sets out to
demonstrate the contributions of contemporary humanities scholarship to new
modes of knowledge formation enabled by networked, digital environments.”
(Burdick, et al, 2012, p. 7).
Like Bloch’s story reveals, there is a current need to
reflect on unequal power dynamics and expose/examine the “switchers or
power-holders in our society (…connections between media and politics,
financial markets and technology, science and the military, and drug traffic
and global finance through money laundering)” (Castells, 2000, p. 16). In doing
so, we can expose this “human-made automaton” (Castells, 2000, p. 17) global
network currently shaping our society rather than the other way around. As
Lanier (2010) states, “someone who has been immersed in [our current] orthodoxy
[like a fish unaware of the water] needs to experience a figure-ground reversal
in order to gain perspective” (p. 23). I am most interested in Lanier’s (2010)
“alternative mental environment” (p. 26), with diverse perspectives not
composed of a mass of “people who are no longer acting like individuals” (p.
xiii). Digital humanities provide new ways to reflect on technology, media,
text, research, our values, our future. As an educator dedicated to advancing
learning, I recognize at the core of Bloch’s story the breakdown that enables a
technological dystopia: ignorance, sustained by apathy or exploited by greed. I
doubt Bloch’s notion of our bleak future; however, without education and new
literacies—without the combined ‘hack’ and ‘yack,’ we may not even recognize
what is human, if we are all thinking like Bloch’s robot.
References
Berry, D. & Fagerjord, A. (2017) On the way to
computational thinking. In Digital Humanities: Knowledge and Critique in a
Digital Age. Malden, MA: Polity. 1, 16.
Bloch, A. (1963). Men are Different. In Fifty Short Science
Fiction Tales. Asimov, I. & Conklin, G. (Eds.) Collier Books. USA.
Retrieved from http://www.gdhsenglish.com/thompson/assets/pdfs/ENG3U1%20pdf's/Short%20Stories/Men%20Are%20Different.pdf
Burdick, A., Drucker, J., Lunenfeld, P., Presner, T. &
Schnapp, J. (2012). Digital_Humanities. Massachusetts Institute of Technology.
MIT Press. Cambridge, MA. vii, 5, 7.
Castells, M. (2000). Materials for an exploratory theory of
the network society. British Journal of Sociology. Vol. No. 51 Issue No. 1.
London School of Economics 2000. 16, 17, 22.
Lanier, J. (2010). You are not a Gadget. Vintage Books. New
York, NY. xiii, 19-20, 23, 26, 36, 39.
Lenier, B.M., et al. (1997). Brief History of the Internet.
Internet Society. 7. Retrieved from
https://www.internetsociety.org/internet/history-internet/brief-history-internet/
Rosenbloom, P. (2012). Toward a Conceptual Framework for the Digital Humanities. In Digitial Humanities Quarterly, 6 (2). 220, 223. Retrieved from http://ict.usc.edu/pubs/Towards%20a%20Conceptual%20Framework%20for%20Digital%20Humanities.pdf
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Monday, January 1, 2018
Fave Reads 2017
Working on another degree, I do a lot of reading. I love what I'm learning and it's rewiring my brain. But it's hard work. So it means I savour taking time away from academics just to read a few stories and inhabit some spaces that catch my eye. These are the ones I loved this year.
Terrific graphic novel. This author loves words and their many meanings. Also goldfish. And how deep a well pain can be. |
Devoured this. Felt stronger & more hopeful. Felt like resistance & persistence. Everyone should read this. |
Illustrated philosophy. A humble artist's voice about how to be just "half a shade braver." |
Merricat is memorable. And it's a little scary to let her into your head. She lingers, both heroic and heinous. |
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