Wednesday, August 11, 2010
I experienced some amortization fun-and-games today. Somehow, my last mortgage payment was magically paid despite no evidence of an automatic deduction from my account which is how my mortgage has been paid for the last ten years. Hmm. Could it be a mistake perhaps, especially considering that my bank just switched to a new computer system? Hmm.
Despite nothing deducted from my account, bank staff repeatedly assured me that my mortgage payment has been made. Thoughts in my head during this conversation: Um, by who then? Did Oprah give away random mortgage payments on her show today? Am I like your one millionth customer?
Here's the kicker: I can't prove I didn't make my payment. Talking to a bank about an error they made is like talking to people who work in airports (or maybe Lindsay Lohan I bet). One thing I am sure of though: when the bank discovers their mistake only one person will be responsible: me.